Configure your smartphone for Maestro
Just a few clicks to get ready
The procedure below is used to set your Android smartphone (e.g. Samsung, Huawei, Sony, etc.) and make sure it communicates seamlessly with your new Maestro stove.
Download the App
Look for the MCZ MAESTRO app on Play Store. To find it, type “MCZ Maestro” in the search bar. Install the app.
1/7
After completing the installation, go to the MCZ MAESTRO app by tapping the icon.
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The easiest way to recognise your stove through the MCZ MAESTRO app is to find the QR CODE of the stove shown on the label.
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
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Tap the “QR CODE” key.
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This will open your camera. Now point your camera at the QR CODE
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If the QR CODE has been recognised correctly, this page will come up. Enter the name you have chosen for your stove, for instance STOVE 1, and tap “OK”.
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The stove has now been identified by the MCZ MAESTRO app and is ready to be connected for use both at home (Wi-Fi Home) and when not at home (Remote).
Go ahead with the procedure in step 2 “How to connect the stove for use at home (Wi-Fi Home)” or in step 3 “How to connect the stove for use away from home (Remote)”.
If for any reason the QR CODE has not been read correctly, you can perform manual recognition.
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Open the MCZ MAESTRO app by tapping the icon.
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Tap “WIFI HOME”.
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Tap “Update”.
3/16
The Home Wi-Fi network of your stove appears on the page with the name shown on the label (e.g. MCZ-1234576789). Select it
4/16
A page like this one opens up.
5/16
Enter the number shown next to PW on the label in the “PASSWORD” field.
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
6/16
Enter the name you want to assign to your stove (e.g. STOVE 1) in the “DEVICE NAME” field.
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Tap “ADD”.
8/16
The stove has now been recognised by the MCZ MAESTRO app and is ready to be connected for use at home (Wi-Fi Home).
9/16
If you need to use your stove also when not at home (Remote), you need to recognise it for that mode as well.
Tap “REMOTE”.
10/16
A page like this one opens up.
11/16
Enter the number shown next to S/N on the label in the “SERIAL NUMBER” field.
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
12/16
Enter the number shown next to MAC on the label in the “MAC ADDRESS” field.
13/16
Enter the name you want to assign to your stove (e.g. STOVE 1) in the “DEVICE NAME” field.
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Tap “ADD”.
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The stove has now been identified by the MCZ MAESTRO app and is ready to be connected for use both at home (Wi-Fi Home) and when not at home (Remote).
Go ahead with the procedure in step 2 “How to connect the stove for use at home (Wi-Fi Home)” or in step 3 “How to connect the stove for use away from home (Remote)”.
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Go near your stove and make sure it is plugged into the mains. Open the MCZ MAESTRO App.
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To connect the stove for use at home, you first need to complete step 1 “How to recognise your stove”.
If you have carried out this step correctly, this page will appear right after you open the app. To connect the stove tap WIFI HOME button.
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This page will come up for a few seconds. Your smartphone is connecting to the stove.
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If everything worked correctly, the connection page closes and the icon of the stove you have just connected appears.
You can now use your smartphone as a remote control.
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Go near your stove and make sure it is plugged into the mains.
Also make sure your router is on and working.
To connect the stove for use when you are away from home, you first need to
_complete step 1 “How to recognise your stove”
_complete step 2 “How to connect the stove for use at home (Wi-Fi Home)”
Open the MCZ MAESTRO app.
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Tap "SET"
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Tap SET FACTORY PARAMETERS
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Tap ACCESSORIES
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Tap REMOTE CONFIGURATION
If REMOTE CONFIGURATION is greyed out, make sure the GPS on your smartphone is on. Go to "Advanced settings" or your location services.
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This page comes up.
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You will now see this page.
Tap “Configure WiFi”.
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A page showing the name of your home network comes up. Tap it.
Make sure the network you are displaying actually is your own. If not, try and tap “Scan” to find your network.
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Enter the password of your home network, usually on the back of your router, in the “password” field.
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Tap “Save”.
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When this page comes up (“Credential Saved”), exit the MCZ MAESTRO app.
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Open the MCZ MAESTRO app again.
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On the “DEVICES LIST” page, click the name of your stove (e.g. STOVE 1), REMOTE version.
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If your home network and that of the stove have been connected correctly, on the “DEVICES LIST” page you will see the stove icon next to the name you chose (e.g. STOVE 1), REMOTE version.
You can now use your stove even when you are not at home with your smartphone.
Some smartphones might not be compatible with this procedure.
Here is an alternative method you can use.
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Go near your stove and make sure it is plugged into the mains.
Also make sure your router is on and working.
To connect the stove for use when you are not at home, you first need to complete step 1 “How to recognise your stove”.
From the main menu on your smartphone, go to “Settings” and tap Wi-Fi.
1/12
In the list of available networks, you will find a network called “MCZ-RemoteService”. This is the second Wi-Fi network of your stove. Tap it.
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Your smartphone will try to connect to this network for a few seconds.
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This pop-up window comes up. Tap it.
If the pop-up window does not come up, exit the Settings and open your browser (e.g. Chrome, Internet Explorer, Firefox, etc.). Type this address in the navigation bar: 192.168.1.1
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You will now see this page on your browser. Tap “Configure WiFi”.
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A page showing the name of your home network comes up. Tap it.
Make sure the network you are displaying actually is your own. If not, try and tap “Scan” to find your network.
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Enter the password of your home network in the “password” field and tap “Go”.
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Tap “Save”.
8/12
When this page comes up (“Credential Saved”), exit the browser.
9/12
Open the MCZ MAESTRO app.
10/12
On the “DEVICES LIST” page, tap the name of your stove (e.g. STOVE 1), REMOTE version.
11/12
If your home network and that of the stove have been connected correctly, on the “DEVICES LIST” page you will see the stove icon next to the name you chose (e.g. STOVE 1), REMOTE version.
You can now use your stove even when you are not at home with your Smartphone.
12/12
Go near your stove and make sure it is plugged into the mains.
To connect the Wi-Fi probe to your stove, you first need to
_complete step 1 “How to recognise your stove”
_complete step 2 “How to connect the stove for use at home (Wi-Fi Home)”.
1/7
Remove the rear plug of the probe by snapping open the two levers, first one and then the other. Place two of the three required 1.5V AA batteries in the battery compartment of the probe.
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Move the probe about 2 centimetres from the emergency panel located at the back or on the side of your stove.
Put in the third battery.
After about 10 minutes the probe will beep, which means that the connection has been carried out successfully.
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Launch the MCZ MAESTRO app.
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Tap
_SET
_SET FACTORY PARAMETERS
_INPUT AMB.
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Select the drop-down menu and then “WIFI PROBE”.
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Now, to check whether the Wi-Fi probe connected successfully, tap
> SET
> SET FACTORY PARAMETERS
> CONFIG. WIFI PROBE
If the probe connected successfully, the “CONFIGURE WIFI PROBE” page will show the date and time of the most recent connection. The probe transmits the temperature to your stove every 15 minutes.
If the self-installation procedure did not work, proceed as follows.
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Open the MCZ MAESTRO app
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Remove the rear plug of the probe by snapping open the two levers, first one and then the other.
Put three 1.5V AA batteries in the battery compartment of the probe.
You now have 5 minutes to connect the probe.
If the 5 minutes elapse, reset the probe by removing the batteries and putting them back in again.
On the home page, tap
_SET
_SET FACTORY PARAMETERS
_ACCESSORIES
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Tap “CONFIGURE PROBE T°”.
If the button is greyed out, the time required to configure the probe might have elapsed. If so, remove the batteries and place them back in again.
3/13
This page comes up
4/13
You will now see this page. Tap “Configure WiFi”
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The Home Wi-Fi network of your stove appears on the page with the name shown on the label (e.g. MCZ-1234576789). Select it.
6/13
Enter the number shown next to PW on the label in the “password” field.
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
7/13
Tap “Save”
8/13
This page comes up (“Credential Saved”).
Close the MCZ MAESTRO app.
9/13
Open the MCZ MAESTRO app
10/13
Tap
_SET
_SET FACTORY PARAMETERS
_INPUT AMB.
11/13
Select the drop-down menu and then “WIFI PROBE”.
12/13
Now, to check whether the Wi-Fi probe connected successfully, tap
_SET
_SET FACTORY PARAMETERS
_CONFIG. WIFI PROBE
If the probe connected successfully, the “CONFIGURE WIFI PROBE” page will show the date and time of the most recent connection. The probe transmits the temperature to your stove every 15 minutes.
Some smartphones might not be compatible with this procedure.
Here is an alternative method you can use.
13/13
From the main menu on your smartphone, go to “Settings” and tap Wi-Fi.
1/13
In the list of available networks, you will find a network called “MCZ-Sensor”. This is the Wi-Fi network of the probe. Tap it.
2/13
Your smartphone will try to connect to this network for a few seconds.
3/13
This pop-up window comes up. Tap it.
If the pop-up window does not come up, exit the Settings and open your browser (e.g. Chrome, Internet Explorer, Firefox, etc.). Type this address in the navigation bar: 192.168.1.1
4/13
You will now see this page on your browser. Tap “Configure WiFi”
5/13
The Home Wi-Fi network of your stove appears on the page with the name shown on the label (e.g. MCZ-1234576789). Select it.
6/13
Enter the number shown next to PW on the label in the “password” field.
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
7/13
Tap "Save"
8/13
When this page comes up (“Credential Saved”), exit the browser.
9/13
Open the MCZ MAESTRO app.
10/13
Tap
_SET
_SET FACTORY PARAMETERS
_INPUT AMB.
11/13
Select the drop-down menu and then “WIFI PROBE”.
12/13
Now, to check whether the Wi-Fi probe connected successfully, tap SETTINGS > BASE SETTINGS > CONFIG. WIFI PROBE
If the probe connected successfully, the “CONFIGURE WIFI PROBE” page will show the date and time of the most recent connection. The probe transmits the temperature to your stove every 15 minutes.
13/13
Look for the MCZ MAESTRO app on Play Store. To find it, type “MCZ Maestro” in the search bar. Install the app.
1/9
After completing the installation, go to the MCZ MAESTRO app by tapping the icon.
2/9
The easiest way to recognise your stove through the MCZ MAESTRO app is to find the QR CODE of the stove shown on the label.
3/9
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
4/9
Tap the “QR CODE” key.
5/9
This will open your camera. Now point your camera at the QR CODE
6/9
If the QR CODE has been recognised correctly, this page will come up. Enter the name you have chosen for your stove, for instance STOVE 1, and tap “OK”.
7/9
The stove has now been identified by the MCZ MAESTRO app and is ready to be connected for use both at home (Wi-Fi Home) and when not at home (Remote).
8/9
Go ahead with the procedure in step 2 “How to connect the stove for use at home (Wi-Fi Home)” or in step 3 “How to connect the stove for use away from home (Remote)”.
9/9
Open the MCZ MAESTRO app by tapping the icon.
1/18
Tap “ WIFI HOME”.
2/18
Tap “Update”.
3/18
The Home Wi-Fi network of your stove appears on the page with the name shown on the label (e.g. MCZ-1234576789). Select it
4/18
A page like this one opens up.
5/18
Enter the number shown next to PW on the label in the “PASSWORD” field.
6/18
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
7/18
Enter the name you want to assign to your stove (e.g. STOVE 1) in the “DEVICE NAME” field.
8/18
Tap “ADD”.
9/18
The stove has now been recognised by the MCZ MAESTRO app and is ready to be connected for use at home (Wi-Fi Home).
10/18
If you need to use your stove also when not at home (Remote), you need to recognise it for that mode as well. Tap “REMOTE”.
11/18
A page like this one opens up.
12/18
Enter the number shown next to S/N on the label in the “SERIAL NUMBER” field.
13/18
Enter the number shown next to MAC on the label in the “MAC ADDRESS” field.
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Enter the name you want to assign to your stove (e.g. STOVE 1) in the “DEVICE NAME” field.
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Tap “ADD”.
16/18
The stove has now been identified by the MCZ MAESTRO app and is ready to be connected for use both at home (Wi-Fi Home) and when not at home (Remote).
17/18
Go ahead with the procedure in step 2 “How to connect the stove for use at home (Wi-Fi Home)” or in step 3 “How to connect the stove for use away from home (Remote)”.
18/18
Go near your stove and make sure it is plugged into the mains. Open the MAESTRO App.
1/5
To connect the stove for use at home, you first need to complete step 1 “How to recognise your stove”.
2/5
If you have carried out this step correctly, this page will appear right after you open the app. To connect the stove tap WIFI HOME button.
3/5
This page will come up for a few seconds. Your smartphone is connecting to the stove.
4/5
If everything worked correctly, the connection page closes and the icon of the stove you have just connected appears. You can now use your smartphone as a remote control.
5/5
Look for the MCZ MAESTRO app on Play Store. To find it, type “MCZ Maestro” in the search bar. Install the app.
1/9
After completing the installation, go to the MCZ MAESTRO app by tapping the icon.
2/9
The easiest way to recognise your stove through the MCZ MAESTRO app is to find the QR CODE of the stove shown on the label.
3/9
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
4/9
Tap the “QR CODE” key.
5/9
This will open your camera. Now point your camera at the QR CODE
6/9
If the QR CODE has been recognised correctly, this page will come up. Enter the name you have chosen for your stove, for instance STOVE 1, and tap “OK”.
7/9
The stove has now been identified by the MCZ MAESTRO app and is ready to be connected for use both at home (Wi-Fi Home) and when not at home (Remote).
8/9
Go ahead with the procedure in step 2 “How to connect the stove for use at home (Wi-Fi Home)” or in step 3 “How to connect the stove for use away from home (Remote)”.
9/9
Open the MCZ MAESTRO app by tapping the icon.
1/18
Tap “ WIFI HOME”.
2/18
Tap “Update”.
3/18
The Home Wi-Fi network of your stove appears on the page with the name shown on the label (e.g. MCZ-1234576789). Select it
4/18
A page like this one opens up.
5/18
Enter the number shown next to PW on the label in the “PASSWORD” field.
6/18
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
7/18
Enter the name you want to assign to your stove (e.g. STOVE 1) in the “DEVICE NAME” field.
8/18
Tap “ADD”.
9/18
The stove has now been recognised by the MCZ MAESTRO app and is ready to be connected for use at home (Wi-Fi Home).
10/18
If you need to use your stove also when not at home (Remote), you need to recognise it for that mode as well. Tap “REMOTE”.
11/18
A page like this one opens up.
12/18
Enter the number shown next to S/N on the label in the “SERIAL NUMBER” field.
13/18
Enter the number shown next to MAC on the label in the “MAC ADDRESS” field.
14/18
Enter the name you want to assign to your stove (e.g. STOVE 1) in the “DEVICE NAME” field.
15/18
Tap “ADD”.
16/18
The stove has now been identified by the MCZ MAESTRO app and is ready to be connected for use both at home (Wi-Fi Home) and when not at home (Remote).
17/18
Go ahead with the procedure in step 2 “How to connect the stove for use at home (Wi-Fi Home)” or in step 3 “How to connect the stove for use away from home (Remote)”.
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To connect the Wi-Fi probe to your stove, you first need to 1) complete step 1 “How to recognise your stove” 2) complete step 2 “How to connect the stove for use at home (Wi-Fi Home)”.
1/8
Remove the rear plug of the probe by snapping open the two levers, first one and then the other. Place two of the three required 1.5V AA batteries in the battery compartment of the probe.
2/8
Move the probe about 2 centimetres from the emergency panel located at the back or on the side of your stove. Put in the third battery.
3/8
After about 10 minutes the probe will beep, which means that the connection has been carried out successfully.
Launch the MCZ MAESTRO app.
4/8
Tap SET > SET FACTORY PARAMETERS > INPUT AMB.
5/8
Select the drop-down menu and then “WIFI PROBE”.
6/8
Now, to check whether the Wi-Fi probe connected successfully, tap > SET > SET FACTORY PARAMETERS > CONFIG. WIFI PROBE
7/8
If the probe connected successfully, the “CONFIGURE WIFI PROBE” page will show the date and time of the most recent connection. The probe transmits the temperature to your stove every 15 minutes.
8/8
Open the MCZ MAESTRO app
1/16
Remove the rear plug of the probe by snapping open the two levers, first one and then the other. Put three 1.5V AA batteries in the battery compartment of the probe. You now have 5 minutes to connect the probe.
2/16
If the 5 minutes elapse, reset the probe by removing the batteries and putting them back in again. On the home page, tap SET > SET FACTORY PARAMETERS > ACCESSORIES
3/16
Tap “CONFIGURE PROBE T°”. If the button is greyed out, the time required to configure the probe might have elapsed. If so, remove the batteries and place them back in again.
4/16
This page comes up
5/16
You will now see this page. Tap “Configure WiFi”
6/16
The Home Wi-Fi network of your stove appears on the page with the name shown on the label (e.g. MCZ-1234576789). Select it.
7/16
Enter the number shown next to PW on the label in the “password” field.
8/16
The label is glued on in two places:
_inside the pellet door
_on the first and last page of the Warranty Certificate, which is always provided at the time of purchase
9/16
Tap “Save”
10/16
This page comes up (“Credential Saved”).
Close the MCZ MAESTRO app.
11/16
Open the MCZ MAESTRO app.
12/16
Tap SET > SET FACTORY PARAMETERS > INPUT AMB.
13/16
Select the drop-down menu and then “WIFI PROBE”.
14/16
Now, to check whether the Wi-Fi probe connected successfully, tap SET > SET FACTORY PARAMETERS > CONFIG. WIFI PROBE
15/16
If the probe connected successfully, the “CONFIGURE WIFI PROBE” page will show the date and time of the most recent connection. The probe transmits the temperature to your stove every 15 minutes.
16/16
From the main menu on your smartphone, go to “Settings” and tap Wi-Fi.
1/14
In the list of available networks, you will find a network called “MCZ-Sensor”. This is the Wi-Fi network of the probe. Tap it.
2/14
Your smartphone will try to connect to this network for a few seconds.
3/14
This pop-up window comes up. Tap it. If the pop-up window does not come up, exit the Settings and open your browser (e.g. Chrome, Internet Explorer, Firefox, etc.). Type this address in the navigation bar: 192.168.1.1
4/14
You will now see this page on your browser. Tap “Configure WiFi”
5/14
The Home Wi-Fi network of your stove appears on the page with the name shown on the label (e.g. MCZ-1234576789). Select it.
6/14
Enter the number shown next to PW on the label in the “password” field.
7/14
Tap "Save"
8/14
When this page comes up (“Credential Saved”), exit the browser.
9/14
Open the MCZ MAESTRO app.
10/14
Tap SET > SET FACTORY PARAMETERS > INPUT AMB.
11/14
Select the drop-down menu and then “WIFI PROBE”.
12/14
Now, to check whether the Wi-Fi probe connected successfully, tap SET > SET FACTORY PARAMETERS > CONFIG. WIFI PROBE
13/14
If the probe connected successfully, the “CONFIGURE WIFI PROBE” page will show the date and time of the most recent connection. The probe transmits the temperature to your stove every 15 minutes.
14/14
Check our FAQ
I keep losing the connection with the stove.
For energy-saving reasons, many smartphones will automatically disconnect the Wi-Fi connection after a few minutes of use. You can increase the connection time by changing the energy-saving settings. In any case, if you have completed all the steps above, all you need to do to resume the connection is click on “Remote” or on “Wi-Fi Home” in the main menu. Your stove and smartphone will be connected again.
The stove works in manual mode even after connecting the Wi-Fi probe.
The probe has probably been installed too far away and has no more coverage. Make sure you are within a radius of about 5 metres from the stove.
The stove icon is not visible in REMOTE mode.
A firewall might be blocking the connection between your home network and the stove. Check with your technician to find out how to get access.
Another reason might be that Wi-Fi+ is enabled. This is an advanced search system to find available Wi-Fi networks, which creates problems when connecting to your stove’s Wi-Fi. Check the Settings to make sure Wi-Fi+ is disabled.