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The services for your peace of mind

Our Apps: the most advanced user experience ever

With our apps, using your stove is even easier and more intuitive.

In few clicks you are updated on everything your stove is doing.

Do not wait: Scan your product QR Code (under the cover of the pellet tank) and download our app to manage all the funtions of your stove, whether you are at home or on the go.

Our Apps: the most advanced user experience ever

SPARES: your warranties on spare parts

Extend the warranty on the spare parts of your product with the SPARES services!

To prolong the 24 moths of warranty on the spare parts of your product we offer you:

  • SPARES+1 In the event of any product anomalies, you can receive the necessary spare parts for repair free of charge for a total of 3 years;
  • SPARES+2 In the event of any product anomalies, you can receive the necessary spare parts for repair free of charge for a total of 4 years.

You can purchase SPARES programmes at your local dealer or at your nearest store locator.

PLEASE NOTE: The service is valid in Italy, Germany, Austria, France and UK.